Delivery and Collection Information
Please note that during promotional periods including Wednesday 14th February, all orders will be sent on an express service.
Our UK delivery service is available online. All our UK online orders are shipped by a tracked express courier service - DPD or UPS.
Mainland UK Delivery Charges*
Orders over £50 inc VAT - FREE
Orders below £50 inc VAT - £5.99
All orders are scheduled for a Next Day Service (Monday to Friday).
If an order is placed before 12 noon on a weekday, it will be despatched the same day. If an order is placed after 12 noon on a weekday, we will try our best to despatch same day but cannot guarantee in which case, we will despatch on the next working day. We use a trusted fully-tracked service to ensure your order arrives swiftly and in perfect condition. You will receive an email and text message to track your order.
Orders placed at the weekend or after 12 noon on a weekday will be shipped on the next working day and delivered within 1-2 days.
For example, an order placed on a Sunday - the item will usually be delivered on Tuesday.
We can deliver throughout the mainland UK, and to the majority of non-mainland UK areas.
Please note, due to external factors that affect road services, we cannot 100% guarantee next-day delivery. Please ensure you order within plenty of time for your project and allow 48 hours before contacting our Customer Service team.
Subject to stock and area stock locations
Delivery to some AB, HS, IV, KA, KW, PA, PH, ZE postcodes, Highlands & Islands, and Northern Ireland may take longer.
Orders for the following SKUs will be posted Royal Mail 2nd Class; TRADESHADECARDS, DESIGNERSHADECARDS, WOODCARESHADECARDS
*Additional charges apply for delivery to the Isle of Wight, Isles of Scilly, Scottish Highlands & Islands (some AB, HS, IV, KA, KW, PA, PH, ZE postcodes) and Northern Ireland. Contact us on [email protected] for a shipping quote, or for more information.
Unfortunately, we are unable to ship to the Channel Islands or the Isle of Man.
International delivery service
International deliveries are currently unavailable.
A call & collect service for customers is available at our stores. Visit our store page for details and opening times.
Click and Collect is also available via our website, details are shown at checkout.