Here you’ll find our latest service updates including the status of our stores, delivery, our other services. We will be updating this page regularly, so please check back to stay informed of the latest developments.

Are you open?

Yes, from the 29th of June all of our stores will be open for customers. Our website and home delivery service is operating as normal.

How long will an online delivery take?

We are delivering to you within 3 working days at present.

Due to shortages from Dulux, some dulux colours may take longer to ship than advertised. Please contact us for a more accurate delivery time

Our stores

All stores have reopened for customers from the 29th of June. Visit our stores page for details and opening hours. Stores are also available for click and collect via our website.

Collections

When collecting any item from our stores, please respect the strict social distancing measures we’ve put in place for the safety of both our customers and colleagues. There will be a clearly marked distancing signage outside and inside the stores.

Is the colour mixing service available?

Yes, our colour mixing service is operating as normal, please enter the name or code of your desired colour when placing your order and our team will mix an equivalent shade for you.

How do I pay my trade account as I usually pay at the store?

Please email [email protected] with your account number and the team will process any payments. 

Will you accept my orders by phone and email?

If you are local to our stores, please get in touch with your preferred store which is open and they will process your order for you. Visit our stores page for details and opening hours. 

Get in touch

For further support, please refer to our FAQs page or get in touch by emailing [email protected]

Thank you for your patience and understanding during this challenging situation.